IT Management Software

What is IT Management Software?

IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare the best IT Management software currently available using the table below.

  • 1
    Google Cloud Platform
    Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.
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    Starting Price: Free ($300 in free credits)
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  • 2
    Atera

    Atera

    Atera

    Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most. *New: Atera integrates with OpenAI (the creators of ChatGPT) for seamless script creation and execution, so you can run scripts in seconds, explore new automations, and focus on the work that can’t be done without you! Try Atera for free!
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    Starting Price: $99/month/technician
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  • 3
    NinjaOne

    NinjaOne

    NinjaOne

    NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne is consistently ranked #1 for its world-class customer support and has been recognized as the best-rated software in its category on G2 and Gartner Digital Markets for the past six years. NinjaOne delivers a happier, simpler IT experience with best-in-class device management, patch management, remote access, and more. With NinjaOne’s fast modern, intuitive platform, IT teams can automate processes and control their IT environments from an easy-to-use interface that allows them to instantly monitor, manage, secure, and support all users.
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  • 4
    SuperOps

    SuperOps

    SuperOps

    SuperOps.ai is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps.ai is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps.ai, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.
    Starting Price: $59/tech/month
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  • 5
    Acronis Cyber Protect
    Managing cyber protection in a constantly evolving threat landscape is a challenge. Safeguard your data from any threat with Acronis Cyber Protect (includes all features of Acronis Cyber Backup) – the only cyber protection solution that natively integrates data protection and cybersecurity. - Eliminate gaps in your defenses with integrated backup and anti-ransomware technologies. - Safeguard every bit of data against new and evolving cyberthreats with advanced MI-based protection against malware. - Streamline endpoint protection with integrated and automated URL filtering, vulnerability assessments, patch management and more
    Starting Price: $85
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  • 6
    ManageEngine Endpoint Central
    ManageEngine's Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management Solution, that takes care of enterprise mobility management (including all features of mobile application management and mobile device management), as well as client management for a diversified range of endpoints - mobile devices, laptops, computers, tablets, server machines etc. With ManageEngine Endpoint Central, users can automate their regular desktop management routines like distributing software, installing patches, managing IT assets, imaging and deploying OS, and more.
    Starting Price: $795.00/one-time
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  • 7
    ConnectWise ScreenConnect
    ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
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    Starting Price: $27 per month
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  • 8
    ConnectWise PSA

    ConnectWise PSA

    ConnectWise

    ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.
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  • 9
    Auvik

    Auvik

    Auvik Networks

    Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer.
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  • 10
    NMIS

    NMIS

    FirstWave

    FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
    Starting Price: $0
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  • 11
    Unitrends Backup
    Unitrends Unified Backup platform protects your data no matter where it lives. A complete and agile platform, Unitrends offers protection for on-premises infrastructure, cloud-based workloads, SaaS applications and remote endpoints devices like PCs and workstations. Integrations with remote management, security and IT documentation tools provide end-to-end protection from human error, cyberthreats and inject automation and artificial intelligence to simplify complex systems. Managed through a singular portal, Unitrends offers a unified experience with visibility and control across a complete backup infrastructure.
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  • 12
    Spanning Backup

    Spanning Backup

    Spanning Cloud Apps

    Spanning Backup delivers powerful, yet easy-to-use data protection for Microsoft 365, Google Workspace and Salesforce enabling administrators and end users to seamlessly restore lost, deleted or corrupted data in just a few clicks. The solution installs in minutes with quick, easy and secure setup with no expensive training costs, ongoing installations cases and zero headache. An intuitive user interface makes finding and restoring data a breeze. What’s more? With end user self-service recovery, users can non-destructively restore data unique to their account on the tenant without admin intervention, freeing IT to work on more critical projects. Spanning Cloud Apps, a Kaseya Company, is a leading provider of backup and recovery for SaaS applications, protecting more than 2.2 million users across 10,000+ organizations globally. Protect your data from accidental deletions, configuration and sync errors, malicious activity and more.
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  • 13
    Bigleaf

    Bigleaf

    Bigleaf Networks

    In our digital-first world, reliable internet is essential for business success. Bigleaf Networks, with advanced SD-WAN architecture and intelligent technology, overcomes traditional network constraints, ensuring seamless connectivity. Bigleaf Networks is more than just a backup; it's a game-changer. Our Cloud Access Network and user-friendly router work together to maximize uptime and optimize cloud application performance. Bigleaf adapts to changing network conditions and traffic needs in real-time, preempting issues before impacting users enabling more productivity. Bigleaf offers control with comprehensive insights, actionable data, and timely alerts, helping you manage your network effectively. Sign up for a free demo to see how we elevate your internet experience, enhance business operations, and give you a competitive edge. With Bigleaf, you don't just stay online; you stay ahead. It's internet connectivity without complexity.
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  • 14
    Comet Backup

    Comet Backup

    Comet Backup

    Start running server backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest. Simple, profitable pricing. No contracts. Support, updates, replication and re-branding are all free. 30-day FREE trial!
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    Starting Price: $2.00/device/month
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  • 15
    JS7 JobScheduler
    JS7 JobScheduler is an Open Source workload automation system designed for performance, resilience and security. It provides unlimited performance for parallel execution of jobs and workflows. JS7 offers cross-platform job execution, managed file transfer, complex no-code job dependencies and a real REST API. Platforms - Cloud scheduling from Containers for Docker®, Kubernetes®, OpenShift® etc. - True multi-platform scheduling on premises for Windows®, Linux®, AIX®, Solaris®, macOS® etc. - Hybrid use for cloud and on premises User Interface - Modern, no-code GUI for inventory management, monitoring and control with web browsers - Near real-time information brings immediate visibility of status changes and log output of jobs and workflows - Multi-client capability, role based access management High Availability - Redundancy and Resilience based on asynchronous design and autonomous Agents - Clustering for all JS7 products, automatic fail-over and manual switch-over
    Starting Price: $1440/year
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  • 16
    Venn

    Venn

    Venn

    Venn is the first purpose-built patented technology for Secure BYO-PC. Venn secures remote work on any unmanaged or BYOD computer with a radically simplified and less costly solution than virtual desktops or having to lock down every PC. Similar to an MDM solution but for laptops – work lives in a company-controlled Secure Enclave installed on the user’s PC or Mac, where all data is encrypted and access is managed. Work applications run locally within the enclave – visually indicated by the Blue Border™ – where business activity is isolated and protected from any personal use on the same computer. Company data is now protected without having to control the entire device, and as a result, remote work is secured without the cost, complexity and performance issues of VDI.
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  • 17
    Statseeker

    Statseeker

    Techniche

    Statseeker is a fully-featured network performance monitoring solution. It's highly scalable and delivers fast real-time performance data from a minimal server footprint. Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability. Statseeker monitors networks of any size, polling up to one million interfaces every 60 seconds, collecting network data such as SNMP, ping, NetFlow (sFlow and J-Flow), syslog and trap messages and API data, as well as SDN configuration and health metrics. Your network performance data is never averaged or rolled up. This removes the guesswork in identifying over- and underutilized infrastructure, conducting root cause analysis, or capacity planning. Statseeker's out-of-the-box dashboards and reports give you the contextual data needed to proactively monitor your network and fix problems before users are aware.
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    Starting Price: $5000 for 200 devices
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  • 18
    BackBox

    BackBox

    BackBox

    BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.
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  • 19
    SureSync

    SureSync

    Software Pursuits

    SureSync is a file replication and synchronization application that provides one-way and multi-way processing in both scheduled and real-time modes. SureSync Standard provides scheduled replication and synchronization via UNC path. SureSync Pro adds the Communications Agent, which provides real-time monitors, delta copies via Remote Differential Compression, TCP communications, compression, and encryption. SureSync Managed File Transfer (MFT) adds file locking, archiving, enhanced logging/status, blob storage support in Azure and Amazon clouds, and a next-generation intelligent transfer engine. File locking enables real-time multi-way collaborative environments with protection against users changing the same file in multiple offices at the same time. SQL Protection simplifies backups of critical SQL databases. SureSync comprehensive enterprise-grade feature set can help solve any file synchronization, replication, and archiving challenge.
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    Starting Price: $230.05
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  • 20
    New Relic

    New Relic

    New Relic

    There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.
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    Starting Price: Free
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  • 21
    AimBetter

    AimBetter

    AimBetter

    AimBetter's RTPS: Real-Time Problem-Solving platform shortens the time for smooth IT Systems operations. Through 24/7 automatic analysis, AimBetter pinpoints in real time the root cause of IT systems issues in core systems such as SAP Business One, MSSQL, and Oracle, on-premise and cloud. 100% SaaS with all-inclusive pricing, 5-minute installation, doesn't load the analyzed servers. With automatic DBA capabilities, it provides complete visibility and actionable insights for prompt resolution. Main Features: SAAS Cloud-based - Does not load the client’s system Quick Deployment - 5-minuted installation and get immediate results Real-time 24/7 analysis – Alerts before the problem is felt by users or affects the company’s performance Proprietary AI – Artificial Intelligence developed by DBA experts Holistic view+deep insight - See the whole IT system environment and drill into the details Security and Data protection - Adds to the company’s protection tools.
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    Starting Price: Free
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  • 22
    Thinfinity Workspace

    Thinfinity Workspace

    Cybele Software, Inc.

    Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.
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  • 23
    AlertBot

    AlertBot

    InfoGenius

    AlertBot provides industry-leading web application monitoring. Thousands of companies trust AlertBot to continuously monitor their mission-critical websites for errors and performance that affect their users’ experiences. Businesses choose AlertBot to help them increase revenue and protect their online image by ensuring a first-class website experience for all their customers. Businesses strive every day to meet the demands and challenges presented by the ever-changing Internet and network environment. InfoGenius has the information and services they need to succeed. No complicated interfaces. No overwhelming learning curves. AlertBot's simple and intuitive interface makes it effortless to setup and manage your service! Don't put your reputation on the line with a second-rate provider. When quality counts, count on AlertBot. We believe cloud software should be beautifully simple and easy to use.
    Starting Price: $29.99+ per month
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  • 24
    GoAnywhere MFT
    GoAnywhere MFT provides secure managed file transfer for enterprises. Deployable on-premise, in the cloud, or in hybrid environments, GoAnywhere MFT software enables organizations to exchange data among employees, customers, and trading partners, as well as between systems, securely. GoAnywhere MFT was a recipient of the Cybersecurity Excellence Award for Secure File Transfer.
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  • 25
    Globalscape Enhanced File Transfer (EFT)
    Globalscape’s Enhanced File Transfer (EFT) platform is a comprehensive, user-friendly managed file transfer (MFT) software. Thousands of Windows-Centric Organizations trust Globalscape EFT for their mission-critical file transfers. EFT provides security and compliance combined with powerful tools for automation, collaboration, and analysis. It is available in cloud/SaaS (EFT Arcus) and on-premises EFT deployments. Unlike traditional file transfer software, EFT provides enterprise-level data security as well as data transfer automation through integration with back-end systems. Administration is easy, yet detailed enough for complete control of your file transfer system. EFT replaces insecure legacy systems, homegrown servers, manual delivery, expensive leased lines, and VANs with a top-performing, scalable alternative.
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IT Management Software Guide

IT management software is a type of solution specifically designed to manage information technology resources within an organization. This includes the hardware, software, networks and any other related IT resources that are part of the day-to-day operations of a business. It is used to keep track of all the different types of IT assets within an organization, including servers, computers, routers, switches and printers. The software can also be used to monitor system performance and activities like software installations or updates.

IT management software can be divided into two major categories: cloud computing solutions and on-premises solutions. Cloud computing solutions provide efficient access to data from any device with an internet connection from any location in the world. This allows for increased flexibility when managing dispersed teams and remote employees. On-premises solutions are installed directly onto the company’s network infrastructure rather than using external services; this gives more control over the system and better security as it is kept behind their firewall.

Some examples of features included in IT management software include asset tracking (for hardware/software inventory), system monitoring (for server performance or network latency), penetration testing (for identifying vulnerabilities) and ticketing (for troubleshooting help requests). Another important feature is patch management which ensures all devices have up to date security patches so that they remain secure against cyber attacks or malicious actors. Additionally, many platforms will offer analytics allowing businesses to analyze their usage trends in order to make informed decisions about how best to use their IT resources efficiently.

Overall, IT management software provides organizations with a comprehensive way of managing their IT infrastructure by keeping track of its assets while improving efficiency through automation tools like automated patching or installation/uninstallation scripts. It can also help reduce operational costs by identifying potential problems before they arise, improving customer service response times or reducing downtime due to unplanned maintenance tasks on mission critical systems. By using these tools, businesses can save money and improve their overall IT performance.

What is IT Management Software?

Businesses That Can Benefit From IT Management Software

IT management software isn't practical for every business, but it's almost essential for many businesses. Even if it isn't, it can help many companies get the edge on their competitors. For small businesses and startups, these platforms can help them track down software issues. Moderately sized and growing companies can benefit greatly from the network monitoring tools inherent in these products, while Fortune 500 companies depend on IT management software that's specifically scaled to the needs of enterprise level businesses. Regardless of your needs, there's likely an IT management solution tailored to your needs and feasible for your budget.

Enterprise Level IT Management Software

The sheer scope and scale of enterprise level businesses means that most can't function properly without some sort of IT management software. IT development and endpoint security are the key functions here, since they allow companies to create more effective software packages and protect their sensitive data. Solutions could involve a standalone IT management platform or one that's part of a more holistic workplace solution. Also useful is the ability for IT systems to conform to regulatory standards and create better client relationships through the use of computer forensics. Finally, IT management software can serve as something of a fail safe, keeping businesses engaged with consumers in the case of a financial downturn.

Types of IT Management Software

IT management software needs to meet the needs of a variety of different businesses. Fortunately, it's a well served market. Three varieties of software dominate the current landscape.

  • Platform as a Service (PaaS) operates through the internet, eliminating the need to worry about the underlying infrastructure and focusing instead on building the best applications possible. One of the biggest strengths is the collaborative structure that such an open and accessible platform facilitates.
  • Infrastructure as a Service (IaaS) reduces the need for pricey in-house hardware by offering virtualized solutions. These could include IP addresses, bandwidth, network connections, and virtual server space. This is deployed in third party data centers, reducing the need to devote resources for on-site maintenance, and the virtual nature of this platform allows you to easily receive the resources you need. The paid subscription model makes it ideal for scaling services to match a business' growth.
  • Mobile Backend-as-a-Service (mBaaS) is used to synchronize a company's proprietary APIs and cloud storage. The result is an easier way to connect with social media channels and the ability to incorporate push notification and mobile management features into existing software.

Features of IT Management Software

  • Automated Device Discovery: IT management software typically offers automated device discovery, which allows admins to quickly identify all the components in their networks. This feature provides an easy way to get a complete overview of all the devices connected to a network and keeps track of hardware, software, and IP addresses associated with each component.
  • Network Monitoring: IT management software can monitor the performance levels of a given network in real time. This includes tracking server loads, system uptime, and any other critical metrics that need to be monitored for performance optimization and detection of possible outages before they occur.
  • Patch Management: IT management solutions also provide patching capabilities that allow administrators to streamline the process of patching servers and other components in their networks. This ensures that new security patches are installed on each component on schedule so that risks are minimized and systems remain secure.
  • Performance Analysis: With IT management software, admins can analyze server performance over time which makes it easier to determine how resources are being IT Management Software Benefitsutilized by different parts of a network. Admins can use this information to identify any potential bottlenecks or problems with servers or applications that may be affecting overall performance levels.
  • Remote Access: IT management solutions can provide remote access capabilities, allowing admins to quickly access systems located outside of their local network. This makes it easier for admins to diagnose and troubleshoot any issues that may be occurring on remote systems without having to visit them physically.
  • Security Enforcement: IT management solutions can also provide security enforcement capabilities that allow admins to easily control user access rights and ensure that users are not accessing or manipulating data in ways they should not be. This helps reduce the risk of security breaches and unauthorized access of sensitive information.
  • Asset Management: This type of software is designed to help IT staff manage all of their assets, such as hardware, software, licenses and more. It can be used for inventory tracking and asset utilization.
  • Configuration Management: This type of software helps IT professionals keep track of all changes made to their systems, from configuration settings to newly installed applications. It also provides a way for teams to collaborate on configuration changes.
  • IT Security Management: Security management is an essential task in IT management, as it ensures that all systems are up-to-date with the latest security and disease definitions. This type of software automates patching processes and helps IT employees monitor the security status of their systems at all times.
  • Backup & Disaster Recovery: To protect an organization’s data in case of disaster or theft, backup and disaster recovery solutions are needed. This type of software ensures that regular backups are performed automatically across multiple systems and locations while also providing easy recovery methods if anything goes wrong.
  • Help Desk: With help desk software, users can submit tickets when they need assistance with a technical issue or product question. The software also allows IT staff to view all open tickets at once and create workflows for resolving those tickets quickly.
  • System Monitoring: System monitoring software helps IT staff keep track of their systems’ performance and overall health. It can provide information about usage patterns, resource utilization, uptime metrics and more.
  • Cloud Management: As organizations move to the cloud, they need a way to manage all of their cloud resources in one place. This type of software allows IT teams to view all of their cloud infrastructure from a single dashboard and automate tasks related to deployment and scaling.

Advantages of IT Management Software

  1. Improved Data Access and Storage: IT management software provides quick and easy access to critical data and information, allowing IT personnel to quickly find what they need. Additionally, the software often offers cloud-based storage capabilities, ensuring that data is safe, secure, and always available.
  2. Automation of Repetitive Tasks: Many mundane tasks associated with IT management can be automated through software, leaving more time for important tasks that require human attention. This can significantly boost efficiency and productivity within an organization’s IT department.
  3. Streamlined Workflows: By utilizing integrated tools in an IT management software solution, teams are able to link together their projects easily through real-time collaboration. This results in increased communication between team members and streamlined workflows that save time while increasing efficiency.
  4. Proactive Management: With detailed reporting capabilities provided by most IT management software solutions, it becomes much easier for IT personnel to detect potential issues before they become problems. This allows staff members to provide proactive support for their organization’s network or hardware systems instead of reactive fixes once a problem has already occurred.
  5. Cost Savings: In addition to saving time with automations and streamlined workflows, many organizations experience cost savings from utilizing an effective IT management solution due to decreased need for manual labor and greater uptime for both hardware systems and networks.
  6. Increased Security: IT management software solutions often provide integrated security measures that help to protect a company’s data and information from being accessed by unauthorized individuals. This helps to ensure the safety of an organization’s valuable information and can provide peace of mind in a world of increased cyber threats.

Popular Trends in IT Management Software

IT management software is an integral component of most larger businesses, and while that means that shoppers have plenty of options to choose from, it also means that picking a platform that will keep them competitive is crucial. A number of promising trends are worth considering when picking the ideal platform.IT Management Software Features

Cloud services are one of the most important innovations in modern tech, and it's not a trend that shows any sign of fading. Combined with machine learning, a cloud based structure allows for a higher level of automation in IT processes. The obvious impact of automation is that it can reduce staff costs within the IT department significantly, but automated technologies can also boost the speed of service delivery and produce more accurate results with a lower risk of human errors.

This high adoption rate of cloud services is changing how companies do business, and one of the most popular new trends is towards hybrid cloud systems. By combining private and public cloud services, companies can get the best of both worlds. These hybrid models can offer more flexibility and create a more nimble sense of scale, and IT management software developers are rushing to adapt to customer needs.

DevOps is one of the biggest buzzwords around, but it's more than just a fad. That means more and more companies are hiring people proficient in business intelligence software. Machine learning has rapidly facilitated the value of big data, and having the means to properly analyze that data and turn it into an actionable asset will make it one of the most important fronts in the future of IT.

Additional IT management software trends include:

  1. Cloud-Based Solutions: IT management software has become increasingly cloud-based, moving away from on-site solutions. This enables businesses to more easily access information and data stored in the cloud, as well as being able to work remotely from anywhere with an internet connection.
  2. IT Automation: The increasing availability of automation helps IT managers free up time by automating repetitive tasks that used to take manual effort and resources. Automation also increases accuracy, reliability and scalability within IT systems while reducing costs.
  3. Security Tools: With the rise of cyberattacks and data breaches, IT management software has begun incorporating various tools to increase security across networks and systems, such as intrusion detection systems (IDS), firewalls and antivirus solutions. These tools keep sensitive information secure while allowing users access without having to constantly monitor their system or worry about malicious activity occurring when they’re not around.
  4. Artificial Intelligence (AI): AI is being increasingly integrated into IT management software solutions in order to provide more accurate analytics regarding usage of the system, identify potential threats before they occur, reduce manual labor associated with certain processes, make necessary changes quickly in response to changing demands or environment conditions,and optimize performance across connected systems through predictive maintenance capabilities.
  5. User Experience: User experience (UX) has become an important factor when it comes to choosing the right IT management software for a business needs — usability must be taken into account alongside security measures or AI capabilities in order for a solution to be truly effective and efficient at managing its systems over time. UX should always be a priority when selecting an IT management solution.

Issues to Consider

As with any form of software, IT management platforms come with their own vulnerabilities. When considering a purchase, it's necessary to consider the downsides and make sure the software you choose is protected against them.

While cloud computing is in many ways a safer method for storing data than local services, that doesn't mean it's immune to vulnerabilities. A data breach can tarnish a company's reputation in irreparable ways, and that means it's critical to choose a provider that's serious about the security of their customers. Making use of a hybrid system that provides you with a private cloud is a tenable solution, but you also have to make sure that your business' hardware and software work correctly in conjunction with the web-based services of your IT platform. While an IT management solution that's not compatible isn't necessarily a bad idea, the process of migrating your existing information to the new cloud can be a costly endeavor. And even if an IT management platform is the right choice for your business, it's beneficial to be prudent with your budget. These solutions can have some costly overhead, and that's not even taking into account the cost of training staff to become accustomed to the new technology.

How to Select the Right IT Management Software

If you're on the market for a new IT management platform, you're in luck. There's no lack of quality products on the market. But that also means that properly researching the features available and carefully taking into consideration the long term direction of your company is a critical need. A good IT management platform will stay with you for a long time, and you want something that can grow organically as your business model does.

But you don't have to conduct your search alone. We can help you identify the best IT management platforms on the market and narrow down the results to find those built for your business model. Let this buyer's guide serve as your north star in the search for an IT management solution. Here are some steps to take to find the right IT management software:

  1. Identify Your Needs: Before you start searching for IT management software, it is important to determine the exact needs of your organization and the goals that you are trying to accomplish with your new software. Consider what processes need to be automated or improved and what data needs to be tracked within your system.
  2. Research Software Options: Once you have identified your needs, research the various types of IT management software available on the market so that you can compare their features and decide which one is best for you.
  3. Consider Your Budget: As you research different software solutions, consider your budget and any costs associated with purchasing, implementing, and maintaining each option. Some solutions may require a large upfront investment while others can be used at minimal cost if needed. 4. Ask For Recommendations: Talk to other organizations in your industry or consult with an IT expert to get feedback on different options they may have used in the past and insights into how well each solution has worked for them.
  4. Evaluate Features & Capabilities: Make sure that the software you select has all of the features required to meet your organizations' needs as well as extra capabilities such as scalability, customization, integration options, etc., depending on how sophisticated you want it to be.
  5. Test The Software Out: Finally, once you have narrowed down potential options, try out demos or use a trial version of the selected software(s) before making a purchase decision so that you can experience first-hand how using this technology will affect your team’s day-to-day operations and overall productivity levels before investing any money into it.

Try Before You Buy

Many companies that deal in IT management software offer free trials, but the wealth of options available mean that trying all of them simply isn't practical. We recommend really taking advantage of the IT management comparison engine above, where you can input all the criteria you are looking for in an IT management solution, and our system will output results and user reviews matching your needs. These are the cream of the crop, and even if they offer more than your company practically needs, they can help you get a hands on understanding of the sort of features and interfaces available to you. Once you've created a short list of the right matches for your company, sign up for the free trial. Between firsthand experience, user feedback, and user reviews, you should be able to get comfortable with their functionality and make an educated decision.

What Types of Users Use IT Management Software?

  • System Administrators: Individuals responsible for installing, configuring and maintaining computer systems.
  • Network Engineers: Professionals in charge of planning, designing and implementing network infrastructure.
  • Security Professionals: Responsible for ensuring the security of the IT systems and data within an organization.
  • Database Administrators: Tasked with managing, maintaining, developing and troubleshooting databases used by organizations.
  • Cloud Architects: Specialists that design, build and maintain cloud computing environments.
  • Desktop Support Technicians: Provide technical assistance to users helpdesk staff in solving computer-related issues.
  • Programmers/Developers: Create software applications to be implemented by organizations as part of their IT system.
  • Project Managers: Coordinate resources (including personnel and budgets) to ensure successful completion of project goals on time and within budget.
  • Business Analysts: Evaluate an organization’s business processes to identify areas for improvement, and create IT-based solutions.
  • System Integrators: Implement IT systems that involve multiple components working together in a seamless manner.
  • Quality Assurance Professionals: Develop and test software applications to ensure they are up to industry standards.
  • Systems Analysts: Analyze system requirements, design processes and develop new systems or modify existing ones to maximize efficiency.
  • Technical Writers: Create user documentation and instructional materials to help users understand the product.
  • Training Specialists: Deliver training courses to educate users in the proper use of an organization's IT systems.

How Much Does IT Management Software Cost?

The cost of IT management software can vary widely depending on what type of software you need, the services offered, and the number of users that will be utilizing the system. Generally speaking, basic IT management software may cost anywhere from $50-$500 a month for small businesses, while larger organizations may spend up to several thousand dollars a month or even more depending on their needs. The exact cost will depend on how much functionality and customization are required for your organization's specific needs. For example, a cloud-hosted solution typically costs more than an on-premise solution since it requires additional infrastructure to access the data remotely. In addition, there may be fees associated with third-party integrations or other features such as user onboarding or customer support. As features become more complex and specialized, so too does the overall cost of IT management software. It is important to carefully assess your company's current needs and budget before choosing an IT management platform in order to ensure that you get the most value for your money.

What Software Integrates with IT Management Software?

IT management software can typically integrate with a variety of other types of software, such as system monitoring tools, asset management applications, customer relationship management (CRM) platforms, human resource information systems (HRIS), enterprise resource planning (ERP) solutions and IT service desk applications. System monitoring tools provide insights into the performance of certain parts of a company's infrastructure, while asset management applications track the use of an organization's physical resources. CRM platforms handle customer interactions in terms of sales and marketing activity, while HRIS manages employee data like salary information and job roles. ERP solutions process company records for things like financial data and supply chain inventory. Lastly, service desk applications are responsible for resolving user issues quickly and efficiently. All these types of software can be integrated with IT management software to improve visibility into operations or better streamline business processes.